Shipping Policy
Effective Date: 05-06-2025
Last Updated: 08-21-2025
Thank you for shopping at cbdvapecartss.com, operated by Pelarita Holding LLC. The following terms apply to all orders placed through our Website.
1. Order Processing
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Orders are typically processed within 1–3 business days after payment is received.
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Orders placed on weekends or holidays will be processed on the next business day.
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Once your order has shipped, you will receive a confirmation email with tracking details.
2. Shipping Methods & Delivery
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We ship via USPS, UPS, or FedEx, depending on the destination and availability.
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Estimated delivery time is 3–7 business days after dispatch, but this may vary depending on your location.
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Expedited shipping options may be available at checkout for an additional fee.
3. Shipping Restrictions
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We only ship within the United States to states where hemp-derived CBD products are legal.
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We do not ship to Idaho, Nebraska, or South Dakota, or to any jurisdiction where CBD is restricted.
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It is your responsibility to know your local laws before placing an order. We are not responsible for packages seized due to legal restrictions in your state or locality.
4. Risk of Loss
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All products are shipped with tracking numbers. Once a package is scanned as delivered by the carrier, Pelarita Holding LLC is not responsible for lost or stolen items.
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Please ensure you provide an accurate shipping address. We are not liable for delays or losses due to incorrect or incomplete addresses.
5. Shipping Rates
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Standard shipping rates are calculated at checkout.
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Free shipping may be available on orders over a specified amount (see promotions on our Website).
6. Delays
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Delivery times are estimates and not guarantees.
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We are not responsible for delays caused by carriers, weather, or unforeseen circumstances outside of our control.
7. Damaged or Incorrect Orders
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If you receive a damaged or incorrect order, please contact us within 7 business days of delivery at [Insert Email].
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To process a claim, please provide your order number, photos of the package/product, and a description of the issue.
8. Contact Information
For shipping-related questions, please contact:
Pelarita Holding LLC
Email: info@cbdvapecartss.com
Phone: +1 (512) 299-1098
Address: 2919 Market Loop, Temple, TX, 76502