OVERVIEW

At Plarita Holding LLC, operating CBD Vape Carts (https://cbdvapecartss.com), we stand behind the quality of our products and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, please review our refund policy below to determine your eligibility for a return or refund.

 

1. Eligibility for Refunds

 

To be eligible for a refund, the following conditions must be met:

  • The item must be unopened, unused, and in its original packaging.

  • The request must be made within 14 days of the delivery date.

  • Proof of purchase (order number or confirmation email) is required.

 

Due to the nature of our products, we cannot accept returns of opened or used items, including but not limited to:

  • CBD Gummies

  • CBD Vape Cartridges

  • CBD Tinctures

  • CBD Dab Batter

 

 

2. Damaged or Incorrect Products

 

If you receive a damaged or incorrect item, please contact us at info@cbdvapecartss.com within 72 hours of delivery. Be sure to include:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

 

Once verified, we will offer a replacement, store credit, or refund as appropriate.

 

3. Refund Process

 

If your refund request is approved:

  • You will receive a confirmation email.

  • Refunds will be issued to the original payment method.

  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or credit card provider.

 

 

4. Shipping Costs

 

  • Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).

  • You are responsible for return shipping costs, except in cases of damaged or incorrect items.

 

 

5. Non-Refundable Items

 

We do not accept returns or provide refunds for:

  • Products marked “Final Sale” or “Clearance”

  • Opened or used CBD consumables

  • Gift cards or promotional items

 

 

6. Cancellations

 

Orders may be canceled if they have not yet been shipped. Please contact us immediately at info@cbdvapecartss.com if you wish to cancel your order. If the order has already shipped, you must follow the return process.

 

7. Questions?

 

If you have any questions about our Refund Policy, feel free to contact us at:

📧 info@cbdvapecartss.com

🌐 https://cbdvapecarts.com